Get in Touch With Us

Got a question about something you read here, spotted an error, or want to suggest a new sweepstakes casino for us to look at? This page explains how to get in touch and what you can expect from us once you do.

How to Reach the Team

Email is the best way to contact us. Send your message to [email protected] and a member of our editorial team will read it personally — we don't rely on automated replies to stand in for a real answer.

Include a short line on what your message is about (a review correction, a general question, a partnership enquiry) so it reaches the right person without delay. We aim to respond within two working days, though busier periods may take a little longer.

What We Can Help With

Sweeps Casinos covers sweepstakes and social casino platforms — how the dual-currency model works, which sites are newly launched, and how Gold Coins and Sweepstakes Coins differ from traditional real-money wagering. Here's where we're best placed to help:

• General questions about sweepstakes casinos — how the free-to-play sweepstakes model works, what "no purchase necessary" means, or how Sweepstakes Coin redemptions typically function.
• Corrections and updates — welcome offers, eligible states, and redemption terms at sweepstakes casinos change often. If something on our site looks outdated, tell us and we'll review it.
• Content suggestions — if there's a new sweepstakes casino you'd like us to research, or a topic around social casino gaming you think we're missing, let us know.
• Partnership or editorial enquiries — if you represent an operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible play concerns — if you or someone you know wants guidance on setting limits or stepping back from play, mention this in your message and we'll point you toward appropriate resources.

What We Can't Do

We're an independent comparison and review site, not an operator. That means we can't access your account at any of the platforms listed here, process a coin purchase or redemption, verify your identity, or resolve a payment dispute. For any of that, you'll need to contact the support team of the specific site directly — most operators list a help centre or support email within their own terms and conditions.

We also can't offer legal advice on whether a given platform is permitted in your state. Sweepstakes casino availability varies by state and by operator, and the rules can change without much notice. If you're unsure whether a platform serves your location, check that operator's eligibility terms directly before signing up.

Before You Write In

A few messages we get could often be answered faster by checking our existing coverage first:

• If your question is about which sweepstakes casinos are ranked highest right now, our main comparison table on the homepage reflects our current editorial ratings, including options like Crown Coins, SplashCoins, and Casino.Click.
• If you're outside the US or looking at casinos operating without GamStop restrictions, our guide to Best Non GamStop Casinos 2026 may already answer what you're after.
• If your question concerns a specific operator's terms — redemption thresholds, accepted payment methods, processing times — that operator's own terms and conditions page will have the most current, binding answer, since these details can change on short notice.

How We Handle Your Message

Once your email arrives, it's reviewed by someone on our team and directed to whoever is best placed to answer it. We read feedback closely, particularly when it flags something inaccurate or out of date on the site — keeping our coverage current matters more to us than defending something we published a while back.

We don't sell or share the contents of your message, and we won't add you to a mailing list just because you've written in.

Ready to Send a Message?

Whether it's a quick question, a correction, or a longer note about your experience with a sweepstakes casino, we'd rather hear from you than have you guess. Drop us a line at [email protected] and we'll get back to you as soon as we can.